Warranty Information and FAQ

At oneofyou.store, we take pride in the quality of our T-shirts and aim for 100% customer satisfaction.

Warranty Coverage:

  • We offer a 30-day quality guarantee from the date of delivery.

  • This covers manufacturing defects such as stitching errors, fabric flaws, or incorrect sizing (different from the order).

  • Proof of purchase is required.

Warranty Exclusions:

  • Normal wear and tear, fading, pilling, or shrinkage due to washing and usage

  • Damage caused by improper care (e.g., not following washing instructions)

  • Customized or personalized items (unless defective)

How to Claim:
If you believe your product is defective, please contact us at support@[yourdomain].com with your order number and clear photos of the issue.
We will review your claim and offer a replacement or refund if eligible.

Q1: How long is the warranty period for T-shirts?
A: We offer a 30-day warranty from the date of delivery.

Q2: What qualifies as a manufacturing defect?
A: Defects like stitching errors, obvious fabric flaws, or wrong sizing (not matching the order).

Q3: Do you cover shrinkage or color fading after washing?
A: No, normal wear and washing-related issues are not covered under warranty.

Q4: How do I start a warranty claim?
A: Email us at support@[yourdomain].com with your order number and photos of the issue.